By using our website, you, as a user, agree to follow these terms and conditions created by our company. Please note, we reserve the rights to change/modify these terms anytime we want, and it is your responsibility to check our terms time to time.


Before you visit any web-page or conduct any transaction, we suggest you to read our terms, site policies and all the linked info carefully. As a user, it is mandatory for you to read and accept all the terms mentioned in this agreement, and by visiting this site, you are agreeing that these terms will be applied to you every time you visit any page of our website. Some sites (linked to our website) may have their own terms and conditions and it is your responsibility to check their terms before using their services.


A user is NOT eligible to access our website if he/she

  • Is unable to accept the policies listed in our agreement
  • Is under 16 years of age
  • has been suspended by our moderators

Any individual who is over 16 years of age but less than 18, he/she might gain access to various web-pages or is even allowed to conduct any transaction under their parent's guidance.

As a user, you have the option to use a company or business name while conducting any sort of transaction on our website, however you agree that though a business or company name might be associated to you, the user agreement holds you to accept the policies as an individual and not a business or company. So you are the sole person liable for all the activities that are performed under your consideration.

The Company has the right to refuse any transaction, based on our sole discretion.

Using Our Website

As a user, you agree that while you are using the site, you will not:

  1. Violate or break any law, 3rd-party rights or policies.
  2. Fail to pay for services that you have received, unless the site has changed the services/pricing or a clear typo error has been made.
  3. Avoid the billing process or fees.
  4. Post offensive, misleading, inaccurate or false information (personal or otherwise).
  5. Post spam or send bulk emails, unwanted chain letters or any pyramid schemes.
  6. Knowingly plant viruses or anything that may harm as a site or any of its users; post or send anything that is offensive, derogatory, profane or other means of abuse or harassment/anything that may bring harm to or incite the mistreatment of another person.
  7. Copy ’ content to display along with listings from other sites/use any part of our site onto another site without our written consent.
  8. Attempt to modify, change, disassemble or reverse engineer any software used by the site.
  9. Copy or change rights or any other content from the site/ copyrights/trademarks.
  10. Collect other users’ information, such as email addresses, without being given consent.


  • We may provide you the quote containing the description of goods and services, an estimate charge, required timeframe etc. The quotes we supply are valid for a time-period of 30 days.
  • The user agrees that the quotes do not include delivery of goods (unless otherwise expressly agreed in writing)
  • The supplier will not start work until the quote has been accepted by the customer (you). Also, we, as suppliers hold the rights to change/modify the quote (before the order has started) and you will be notified immediately.
  • The timeframe mentioned in the quote may vary.


The orders will be processed as soon as the customer accepts the quote and provide us relevant information. We reserve the rights the refuse any order in case:

(i) The products/goods are unavailable at the moment

(ii) Credit limits are hard to agreed upon (or have been exceeded)

(iii) Payment for the goods have not been received as discussed

Please note: The supplier is not responsible for production errors in case the proofs are not requested by the buyer, and the work is printed as per our customer's demands (approval or changes). The difference in equipment or material may cause a slight change in the color and this variation will be accepted by the customer.

In case a customer wishes to implement changes once the order has been started, he/she may send us an email or call us directly to explain their requirements and we may charge additional fee to implement the changes. Also time-extension would automatically be applied to the project.

Shipping: It is customer's responsibility to send us correct shipping address. The company will not be liable for any error in the shipping address. Shipping charges may apply.

Infringement upon Intellectual Property Rights

It is ’s policy to respond to any allegations of intellectual property rights infringement. Our copyright infringement policy seeks to make infringement claims as straightforward and easy as possible while reducing the amount of false or difficult infringement claims that we receive. It is important that, given you find that your intellectual property rights have been infringed upon, notify/contact us and we shall investigate the situation.


When you give instanx's content (either by entering details of your order, sending us a query, post something on our social media accounts, or provide us a testimonial), you are giving us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media existing now or in the future.

You are aware of, and agree that:

1.  Instanx makes no guarantee that content is actually available and present on the site. We have the right, but are not obligated, to take any necessary action as we see fit in regards to your user content.

2. We are not responsible for the deletion of content or failure to save/store any content that was or was not made available on the site itself.

You acknowledge and guarantee that your content will not:

  1. Infringe upon any copyright, patent, trademark or other intellectual property right or proprietary right or right of publicity or privacy.
  2. Violate any laws.
  3. Defame or be trade libelous.
  4. Be obscene/inappropriate or contain any type of child pornography.
  5. Contain anything linked to acts of terror.
  6. Contain false, incomplete or otherwise inaccurate data about yourself or any other user or person.
  7. Contain viruses or other technology meant to damage or interfere with any systems or data in any way.

Instanx may include or contain links to third party sites; however, we do not have control over the sites to which we link. We do not endorse any of the products, policies or content of the sites we link to. The use of third party content and sites is done at your sole discretion and risk.

No Warranty As To Content On The Website

The site is dynamic, and changes with time. Due to this, info on the site may change often. It is possible that some of this info may be seen as misleading, offensive or inaccurate.

The site, instanx services and all of the content on the site are offered on an ‘as is,’ 'with all faults' and 'as available' basis. No warranties of any kind are explicitly or implicitly stated.

Limitation Of Liability

In no event are we, our related entities, our affiliates or employees to be held liable, whether in contract, warranty, tort (including negligence), or any other form, for:

  1. Any damages that you incur, whether they be direct, indirect, incidental or consequential
  2. Any loss of funds or profits, whether direct or indirect, that you incur
  3. Any claim, damage or loss that you incur as caused any transaction that you make on the site

The limitations on our liability as shown above shall apply whether or not we and all of our related entities as aforementioned have been advised of the risk of such losses. We specifically limit our liability in the case of the breach of a non-excludable warranty implied by legislation to the following remedies (the choice of which remains under our sole discretion).

Disputes With Us

If it happens that a dispute occurs between a user and Instanx, we only aim to address any concerns or qualms you may have, if we are unable to do so, we aim to provide a way to solve the issue quickly. It’s encouraged that you first contact us directly via customer support or by emailing us at  duy@instanx.com.au .

For any concern that arises, Instanx may choose to solve the dispute in a simple and cost-effective manner via non-appearance negotiation. If the website chooses this means of resolution, this negotiation will be begun through an ADR (alternative dispute resolution) provider. You will choose this ADR provider from a panel of providers. Both the ADR provider and the parties involved have to comply with these rules:

a)        The negotiation shall take place over the phone, email or via written materials. The party who initiates the negotiation shall choose the means of communication

b)        The negotiation will not involve any appearances by either party unless both parties agree to such

c)         Any judgment on the award by the negotiator may be entered into any court of jurisdiction

Jurisdiction Limitations

Because some jurisdictions do not permit some of the limitations as established above, some of these limitations may not apply to you. In such a case, the liability will be limited as much as possible under the relevant legislation.


The provisions of this agreement can be severed, and if any of these provisions are deemed invalid or unenforceable, it will be removed and the others will be enforced. This agreement can be assigned to us at any time, or to a third party without your permission in the event of a company sale or some other transfer or our assets. In the event of such a sale or asset transfer, you the user will continue to be bound by this user agreement.

If there’s any question regarding these terms or privacy policy, please send us an email at duy@instanx.com.au.